How to reach a human, and the questions we get most.

We import your employees and documents, pair your existing devices, configure policies, then run one payroll in parallel with your current process before going live. The parallel run is the step that decides the timeline, because it happens on your payroll date rather than ours.

No. Most companies start with payroll and people, then add attendance once the devices are paired. Modules are switched on per company, so the sequence is yours.

An employee list with joining dates and salary structure, your leave policy, and access to the devices you want bridged. Everything else we can build from those on the call.

Usually. Bring an export in whatever shape it comes out and we will tell you honestly what maps cleanly and what needs a decision from you.

The SIF is generated to your bank’s own layout and validated against it before you upload: IBAN checksums, salary card numbers, totals against headcount. Tell us which bank you use and we will confirm the format on the call rather than after the contract.

Most rejections are caught before submission, because the file is validated against the bank’s rules when it is generated. For the rest, the run stays open and the specific rows that failed are shown rather than the whole file being marked bad.

Yes. Entities are separate companies with their own runs, their own bank accounts and their own approvals, consolidated for reporting where you want them to be.

Accrued monthly from the employment record on the basis the law names, so the figure at the end is derived from dated records rather than reconstructed. There is a free calculator on this site if you want to check a number today.

A locked run cannot be edited, only reversed, which is what makes last year’s payroll still recalculate the way it was actually paid. The reversal and its reason are both recorded.

Yes. A punch taken out of coverage is written to the phone and syncs when the signal returns, and the worker can see the state change. Geofence, NFC, QR and kiosk capture all behave the same way.

No. A bridge agent reads your existing ZKTeco, Hikvision or Suprema readers and brings the punches in alongside phone capture. If your model is not on the list, send us the make and we will tell you honestly whether it is supported.

Never. Attendance integrity flags patterns and attaches the evidence, and a person decides what happens. Software that docks pay on its own is software you will end up arguing with in front of an employee.

The reduced working day is applied automatically for the dates it applies to, rather than being a policy someone remembers to switch on and forgets to switch off.

Yes. Each company gets a careers page in English and Arabic. Open roles come from approved requisitions, and applications land straight in the hiring pipeline.

The offer letter is generated from your own template. When it is accepted, the employee record is created from it with the title, salary and start date already filled, and the onboarding plan starts.

Yes. Tasks, goals and review cycles sit on the same record as the contract, and a promotion goes through its approval chain and carries its salary change into payroll from the date it takes effect.

A resignation starts clearance, desk by desk. Once every desk has signed off, the settlement is calculated from the payroll record, with the gratuity basis shown line by line and any loans or advances netted off.

Each company’s data is isolated at the database row, identity numbers and IBANs are encrypted, and every change to a record is logged. Customer data is hosted on AWS in the UAE.

Only if you say so. By default a manager sees team cost against budget, not what any one person earns.

It exports in full, in a format you can use. The export is not something you have to ask for, negotiate, or pay for on the way out.

The employee app runs in eight languages, with Arabic and Urdu set right to left rather than flipped. Payslips and letters are generated in the employee’s own language. The web console and this website are fully Arabic as well, laid out right to left rather than mirrored.